Your contract is your bill for SORC services. Some contracts are completed in person; others are completed after you submit an online request for SORC services.
Submitting a request constitutes a financial obligation. Once received, the SORC Student Manager will send you a confirmation of charges within two business days; the Cancellation policy below is then in effect.
Contracts started in person (usually for Diag boards, Diag banners, Table Tents, and/or the Michigan Union banner) will be canceled if not finalized within 2 business days.
Methods of Payment
Payment may be made by cash, check, or transfer of funds from a university account. All student organizations that have an account with Student Organization Accounts Service (SOAS) are strongly encouraged to pay with that account.
Account Transfer: Purchase orders are not necessary and are not accepted; SORC bills departments directly. Student organizations whose SOAS accounts are in good standing and all University departments are eligible and encouraged to pay by this method.
For SOAS transfers, an authorized signer must authorize the contract either in person or via email from a umich.edu account in order for it to be valid. If you are buying materials, you may not take them with you until the authorized signer for your organizations has confirmed the purchase (whether with a signature or email authorization) and it has been verified on Maize Pages.
Cash: If you are buying materials, you can not take them with you until the total has been paid. Cancellations of any services or materials paid with cash are eligible only for a credit voucher.
Check: If you are buying materials, you can not take them with you until the total has been paid. Cancellations of any services or materials paid with check are eligible only for a credit voucher. Checks must have the full name and address of the party imprinted on them (no starter checks) and must be payable to "Regents of the University of Michigan."
Credit Cards: SORC does not accept credit cards for any services.
Once a contract is signed by both the organization representative and SORC representative (or agreed upon electronically), it is considered final. Contracts are deposited at the end of each SORC business day, thus initiating the process by which student organization accounts and department shortcodes are billed. Requests for cancellations beyond the end of the business day are subject to the following cancellation/refund policy.
Refunds for canceled services will be given the following scale, based on how far in advance of the start date cancellation requests are submitted:
22 or more days ahead 75% refund
15-21 days 50%
8-14 days 25%
0 to 7 days 0%
All cancellations are subject to management approval and must be sent in writing (via email) to firstname.lastname@example.org. Student Clerks at SORC are not authorized to accept cancellations verbally.
Cancellations will not be granted under circumstances in which the advertiser fails to meet his obligations. Account credits will be given only via university shortcode (whether student organization or department, and regardless of the method of payment).
SORC does not give cash refunds for cancellations.