SORC

Contracts

Your contract is your bill for SORC services. Some contracts are completed in person; others are completed after you submit an online request for SORC services.

Submitting a request constitutes a financial obligation.  Once received, the SORC Student Manager will send you a confirmation of charges within two business days; the Cancellation policy below is then in effect.   

Contracts for advertising services will be canceled if not finalized within 2 business days.

Billing Timeline

  • Contracts must be finalized within 2 business days of when we start them. Finalizing means:
    • Authorized signer provides shortcode and authorizes the charge amount on the contract.
    • The group makes a financial commitment to that price.
  • However, by signing a contract for services, you are still making a financial commitment; if you choose to cancel between when you sign the contract and when the reservation begins, our normal cancellation policy (below) is in effect. 

Methods of Payment

SORC is cashless as of January 2020. Payment for advertising space rental may be made by transfer of funds from a university account. 

Account Transfer: Purchase orders are not necessary and are not accepted; the Student Life Billing Office bills your shortcode directly. Student organization accounts (SOAS) must be in good standing and only authorized signers may finalize contracts.

If you need to buy materials, you may not take them with you until the authorized signer for your organizations has confirmed the purchase (whether with a signature or email authorization) and it has been verified with SOAS.

Check: Arrangements must be made in advance for payment by check, and will not necessarily be approved. Student organization purchases must be made by SOAS transfer. If funding comes from an outside source, deposit the funds in your SOAS account prior to visiting SORC. When accepted, checks must have the full name and address of the party imprinted on them (no starter checks) and must be payable to "Student Organization Resource Center."

Credit Cards: SORC does not accept credit cards for advertising services. For balloon orders requested for private use, we can process a credit card via Shared Services. 

Cancellation

Once a contract is signed by both the organization representative and SORC representative (or agreed upon electronically), it is considered final. Contracts are processed the Friday before a reservation begins, thus initiating the process by which student organization accounts and department shortcodes are billed. 

Refunds for canceled services will be given the following scale, based on how far in advance of the submission deadline (not the reservation start date) cancellation requests are submitted:

      22 or more days ahead                    75% refund
      15-21 days                                          50%
      8-14 days                                             25%
      0 to 7 days                                           0%

All cancellations are subject to management approval and must be sent in writing (via email) to sorc@umich.edu. Student Clerks at SORC are not authorized to accept cancellations. Cancellations will not be granted under circumstances in which the advertiser fails to meet his obligations. Refunds will generally be granted via credit toward future SORC services. When necessary, a journal entry will be processed to return funds to your shortcode.